6 Tips for Innovative Solutions to Break the Iceberg of Ignorance
Did you know that executives are often unaware of up to 96% of the issues faced by frontline employees? The “Iceberg of Ignorance,” a concept introduced by Sidney Yoshida, highlights a critical gap in organisational awareness. While executives may perceive only 4% of the problems, frontline staff see nearly all of them. This doesn’t indicate …
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